What our Customers say...

Testimonials

I was very pleased with SERVPRO of West Akron's work on my water-filled basement. They men did their work promptly. Buddy was very pleasant and answered any questions I had.

We were impressed by the speed of the responses to our first call, the appointment with Buddy for the estimate, his call to follow up on the project, and then every aspect of the project itself. The crew who did the work, clean up, everything was done quickly and professionally. I will definitely recommend!

Thanks!!

I am appreciative of the service and professionalism of staff.  Had to ask the team to come back for a secondary cleanup, and was done very well.  Great service, good attitude, and very appreciated.

My husband and I are building a home. We needed the basement cleaned from the cement dust. We are so impressed how SERVPRO cleaned our basement. They cleaned every nook and cranny even washed the basement. It was ready for painting. The professionalism of SERVPRO was amazing and Buddy, was our Superman that led the charge to have our basement cleaned up. Thank you SERVPRO!

The SERVPRO crew did a fantastic job with the drain backup at the school. I called that day and within the hour, I had a call back from SERVPRO and your project manager Alex, came right out to assess the situation. I give you 5 stars!

Thank u for prompt and professional service.

Joe was excellent! I was extremely pleased with the experience from start to finish. Thank you!

Excellent customer service! Great job cleaning up the water and resulting damage. Would definitely recommend!

Hello, my name is Tim, my wife and I realized we had a flood in our basement at 10 PM on a Thursday night, we called SERVPRO, thank goodness in did. They were there in within a few hours. They took care of everything I didn’t have to do anything. They were very professional and respectful of my concern and handled everything from drying my basement out, to removing all the items that were ruined from the flood . They even made a complete list of everything that got ruined so I could turn it into my insurance. I would highly recommend them. Thank you for doing such a great job.

SERVPRO was great.  The factory was wet due to a busted water line after a car went through the wall.  It was a weekend and the water ran for hours before an employee happen to stop by.  I called and they responded very quickly.  They got the water issue handled and battened up the gaping hole on the wall.  Thank you for taking the pressure off on a stressful situation!

-Lehner Screw Company.

Excellent service!

The team at SERVPRO did a great job responding to an emergency when called to a sprinkler system release at one of my locations recently. If not for their quick response and action, we would have been faced with much more facility damage…Thanks SERVPRO!

SERVPRO did an amazing job for us.  They were very efficient & very professional.   I would use them again and refer my friends to them.  Great Customer Service!

EXCELLENT EXPERIENCE

Alex Jogerst did an amazing job directing his team & communicating with me. His performance alone led me to recommend SERVPRO to friends & colleagues.

Great job!

We had a hot water line break in the basement, causing serious issues with water , molds, raised floor boards and etc.... Called SERVPRO.... THEY WERE ON THE SOT THE SAME DAY.... Other companies couldn't help us for 4 days.... Alex came out got things moving and was very informative and led us in the right direction.... thank you SERVPRO.... LET THE PRO'S SERVE YOU....

Fast and friendly service, Thanks SERVPRO

Thank you SERVPRO for great service!

Very professional courteous knowledgeable whole experience was as painless as possible!

Alex was very professional and made sure I fully understood everything that needed done, I will definitely recommend to others.

Thank you for your prompt service. Will always recommend this company.

My basement flooded causing severe damage. The crew that arrived on site were very helpful . I would recommend them in any catastrophe. Thank you Heather and your outstanding team members .

Thank you!

They were great!

Very polite

Everyone was very professional and handled problems in a timely manner.

Every staff member was awesome!

Great Work!

Thank you for all your hard work. 

Real good service.

Very Satisfied!

I wish I could afford SERVPRO to do my cleaning 1 time a month. Great Job - Thanks!

Excellent Service - kept me posted when he would be here and explained the process.

Very Polite.

Excellent Service and Communication!

Heather was wonderful to work with.

Heather was knowledgeable and courteous.

Nice hardworking people

We are extremely pleased with all the SERVPRO employees that were here. 

Great Group, Really Helped!

Kept in good contact while we were out of town.

The staff was great with this emergency to our business.

All personnel were courteous and helpful!

Excellent knowledge, service and everything!!!

Everyone was awesome! They helped make a difficult situation a lot easier to handle. I would highly recommend them to anyone!

They did a great job!

Great to work with.

We can't thank you enough!

Very Quick Response!

The team of Heather, Mike and Tony were wonderful! Very helpful and professional! They made me feel good and relaxed since they knew what to do.

Good job and Excellent Attitude

Joe and Chad were the best workers, Kind and Considerate.

Excellent Communication, Very Clean & Courteous!

Joel & Joe were OUTSTANDING!!

They were a fantastic team! They were knowledgeable, extremely hard-working, and friendly.

Keep up the Very Good Work!

They were excellent. Very professional and polite. We are very pleased with the service.

Joel, Alex and Ben were very professional. They are very friendly and knowledgeable. Keep up the good work.

Very professional. Helped to make a bad situation better as quickly as possible. Hope are friends never need you; but if they do, we will highly recommend you.

Very pleasant and knowledgeable! Very Helpful!

I really appreciate how prompt and quickly you got here. Thank you.

Great timely service - very professional and personal.

Amazing job! Very impressed! Thank you!